Frequently Asked Questions
Everything you need to know about shopping with House of Anaya
We offer FREE shipping on all UK orders – whether you're ordering one outfit or multiple pieces. For international orders, shipping costs vary by destination and will be calculated at checkout.
Delivery times vary by location:
• UK Orders: 6–9 working days
• International Orders: 12–15 working days
For precise delivery estimates, contact our WhatsApp support.
Yes! Express shipping is available for urgent orders. Whether you have a last-minute event or need your outfit sooner, our team can arrange expedited delivery. Contact us via WhatsApp for express shipping options and quotes.
Absolutely! We deliver to customers globally. No matter where you are in the world, you can shop authentic Pakistani designer wear from House of Anaya. International delivery times and costs vary by destination – contact us for specific rates to your country.
Once your order is dispatched, you'll receive a tracking number via email. Use this to monitor your delivery status in real-time. If you haven't received your tracking information, please check your spam folder or contact our support team.
No! We offer FREE custom stitching on all outfits. Simply provide your measurements in the Order Instructions box at checkout, or send them via WhatsApp after placing your order. Our expert tailors will stitch your outfit to your exact specifications.
Each product page includes a detailed size chart to help you find your perfect fit. We also provide a comprehensive measurement guide showing exactly how to take your measurements accurately. If you're unsure, our team is happy to assist via WhatsApp.
Yes! We guarantee 100% authentic Pakistani designer outfits. All our pieces are sourced directly from designers and authorised suppliers. Every outfit comes with our authenticity guarantee, so you can shop with complete confidence.
Yes! Our customer support team is available on WhatsApp to answer all your questions – whether it's about sizing, styling advice, order queries, or anything else. We're here to help you find the perfect outfit.
Message us anytime at +44 7403 258324
Absolutely. Your security is our priority. We use industry-standard secure payment gateways with SSL encryption to protect all your information. Your card details are processed through trusted payment providers and are never stored on our servers.
No, we do not store any credit or debit card details. All payments are processed through secure third-party payment providers. Your financial information is never saved on our systems, ensuring complete protection for every transaction.
Still Have Questions?
Our team is here to help you find the perfect outfit